Consulat d’Australie et Services Consulaires du Canada

Australian Consulate-General in Papeete

• Consular assistance for Australian and Canadian citizens

For consular assistance, please contact the Australian Consulate-General in Papeete by phone at +689 40 57 69 00 during business hours or by email at [email protected]. These are monitored regularly during our business hours (Monday to Friday, 9am to 4pm), except public holidays observed by the Australian Consulate-General in Papeete.

Australian in need of urgent consular assistance outside of standard hours and on public holidays can contact Australia’s 24/7 Consular Emergency Centre in Canberra at +61 2 6261 3305.

Canadians in need of urgent consular assistance outside of standard hours and on public holidays can contact Canada’s 24/7 Emergency Watch and Response Centre in Ottawa on +1 613-996-8885 (collect calls are accepted where available) or email [email protected].

• Passports

The Passport section of the Australian Consulate-General in Papeete is open to the public, Monday to Thursday from 11:30am to 12pm and 1pm to 4pm (except public holidays).

Canadian citizens living in French Polynesia and requiring official documents, including Canadian passports, should contact the Consular and Passport Section of the Canadian High Commission in Wellington for assistance by email: [email protected]

• Travel to Australia or Canada

The Australian Consulate-General in Papeete does not handle visa enquiries or applications.

Travellers needing assistance with travel to Australia should contact Home Affairs by visiting Home Affairs website or phoning the Global Service Centre.

Travellers needing assistance with travel to Canada should contact the Canadian Immigration Service of the Canadian Consulate-General in Sydney at +61 2 9364 3000 or email [email protected].